Skip to main content
All CollectionsFor FoundersData & Integrations
Why did my Mixpanel connection fail?
Why did my Mixpanel connection fail?

Why did my Mixpanel connection fail?

Matt Preuss avatar
Written by Matt Preuss
Updated over a month ago

If your Mixpanel connection failed this is likely due to your Mixpanel subscription; specifically if you are using the free version of Mixpanel. Mixpanel does not offer API support for their free plan for us to grab data.
​
The other most common reason that the Mixpanel connection could fail is that only the US version of the Mixpanel API is currently supported in Visible.

If you have a different Mixpanel plan and are still having issues please send us an email at support@visible.vc

Did this answer your question?