Visible makes it easy to tell when your portfolio company was last sent an email reminder notification for a Request. By default, Visible sends notification reminder emails at 11 am UTC / 6 am CST. Companies will only receive notifications based on the reminder schedule set in your request -- they are not automatically notified when added to a request.
To check the last time a reminder notification was sent to a company, start by clicking the name of the Request within the Requests section of your account.
β
Next click the period of the Request you would like to check (you can also click the submitted responses section).
β
Finally, click the three dots to the right of a company's name to see the last time they were notified.
From this page, you can also easily send a one-off reminder notification. Just click Send a reminder located beneath the details of the last reminder.
Please let us know if you have additional questions!