Update & View Billing Information
To find your billing information, open your visible web app and navigate to the settings portion of your app.
Step One: Click the Gear icon
Find the gear icon in the bottom left hand corner of Visible
Step Two: Click Billing followed by Manage plan
Click Billing underneath the settings portion. If you are a current customer, you will choose Manage plan to change your subscription, locate invoices, update a payment method, and more.
Step Three: Add a payment method
Input your payment method
Step Four: Add in your email address
Add in your most up to date email address
(Optional) Step Six: Download your invoice and receipt
If you need to download your invoice or receipt, you can do so from here
Cancel your Plan
We are sad to see you go! But if you need to cancel your plan, follow Steps One and Two above first.
Step One: Select Cancel Plan
Clicking Cancel plan will take you to the cancellation page
Step Two: Select Cancel plan
*Note that if you choose to reactivate your Visible account at a later date, your Company's information will remain as long as you do not delete your company account.
Please reach out to our team if you have any questions. We would be happy to help!