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How to Monitor Opens and Bounces for Requests

Monitoring request responses and deliverability

Written by Matt Preuss

There are two ways to check and see when a company has opened a request -- at the company level and from the overarching request.
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To view this on an individual company level, navigate to the company's profile and click Requests.
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Next, locate the Reminders column in the middle of your screen. In this column, you'll click on the row of the associated request to see the dates a company has opened a request.

If a company has not opened a request, you'll see if the request was delivered or if it bounced.
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​Please note that in the Request settings, you can also choose to receive an email notification if a request has bounced.


To view this information for all of your portfolio companies, you'll follow a similar process. First, navigate to the Requests tab from your navigation menu. Then click into the specific request.
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Next, choose the specific period of the request that you want to see the last opened date or status of.
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Under the Reminders tab click the correlated icon to learn more about the status of the request for each company.
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Please let us know if you have additional questions!
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