Two-factor authentication (2FA) is an extra layer of security that requires a password and username as well as an additional layer of authentication.
Enable 2FA
To start with 2FA, navigate to your personal user settings in My Account. The direct link is https://app.visible.vc/preferences/security
Toggle on "Two-factor authentication"
You will be prompted for your password
Open your authenticator app and scan the QR below. You can use apps like Google Authenticator, Authy, or Duo.
Once you scan the QR code, you will provide the six-digit code.
Make sure to download the recovery codes
Disable 2FA
To disable 2FA, navigate to your personal user settings in My Account. The direct link is https://app.visible.vc/preferences/security
Toggle off "Two-factor authentication"
You will be prompted to enter a 2FA code
2FA will be toggled off
Users with 2FA Enabled
In your company user settings, we'll show you a shield with a checkmark for all users with 2FA that is successfully enabled
Help
If you have lost your recovery codes and your authenticator app, please reach out to support@visible.vc